FAQs

Q:  What is the recommended dosage of these elixirs?

A:  We are recommending about 1ml 1-3 times per day. Please know this is just a suggested dosage. All three products contain Shikimic Acid. Choose one or use all three!



Q:  I forgot to enter the Discount code when I placed my order...can I still receive the discount if I contact you?
A:  No. We are unable to credit orders for forgotten discount codes. Be sure to use the FRIEND links when placing your order. Also know that these links are for ONE-TIME use meaning...if you place a second order...the discount will not apply.

Q:  Can I receive a refund for the products I ordered if I simply change my mind?
A:  Yes, of course. Just notify us within 14 days of delivery and we'll email you a Return Label. When we receive your package back at our warehouse...we'll issue a refund for the purchase price minus $19 for shipping to and from your address. We can ONLY accept sealed bottles that remain unopened. If the seal has been broken we will not be able to help you. NO returns after 14 days.

Q:  I would like to know what your recommend to take as I have not taken the jab. Which of your products?  And in case my son took it, who I cannot talk to, what should he take?
A:  The choice is yours...preference should be given to scent/taste as well as percentage of Shikimic Acid content.

Q:  I drink star anise tea and fennel. My question is how much more will the elixir help compared to the tea? Thank you. I’m really trying to combat the shedding that the va**ed people are showering us with as it is impossible to avoid them.
A:  The Spike Protein transmission is a reason we developed TryBlue Elixirs.  We understand that drinking 3 cups of tea/day is a tough chore. We suggest a dose of 1ml under the tongue 1-3 times per day.  Of course, we are not medical professionals and do not give medical advice.

Q:  Do you not ship to Canada? I would love to get your product, is there a way we can make it work?
A:  Yes we do!

Q:  How can I sell your products. Do you have a program?
A:  Enter your email by clicking on the Referral / Affiliation link at the bottom of our homepage or the JOIN IN tab on the top of our page. You will be given a link to share on your blog or Social Media page. For every purchase made using your link, you will be rewarded 10% of the purchase price, in cash, while your friend receives 17% off their initial purchase.

Q:  I would like to know what the expiration date is on these.
A:  As long as they are stored in a cool place and closed...they should not expire. The organic Vodka acts as the preservative.

Q:  Why do you put vodka in the elixirs? What % is vodka? My husband and son have medications that might react to alcohol. Can they use this?
A:  We choose to extract using alcohol since it offers a longer shelf life. The organic Vodka we use is 80 proof and the elixirs are about 18% Alcohol by Volume. I believe that anybody on medication should check with their doctor prior to adding any supplement to their diet.

Q:  Is your star anise, Chinese or Japanese?
A:  We only use Chinese Star Anise and caution that Japanese Star Anise is toxic. Our Organic Star Anise comes from Turkey.

Q:  
What can I do if my shipping address was entered incorrectly and the package is 'Returned to Sender'?
A:  Please contact us immediately with the correct shipping address and we will issue an invoice for a 'Re-Ship' to send your package to your actual address.  Re-Ship charges are $9.50 for orders less than $100 and $19.00 for orders $100 and over. This is to compensate for shipping out twice.

Q:  I notice a cloudiness or particles floating in the bottle when I hold the elixir up to the light. Is this normal?
A:  Yes.  Although filtering is a part of our extraction process there is usually some raw materials that remain in the finished product. There is no need for concern since this is to be expected. Please shake bottle as instructed.
 
Q:  I purchased your RushThru Service...Does that my package will be shipped using an Overnight Shipping Service or 2nd Day? (RushThru Service is not always active)
A:  No. When you choose RushThru...we simply process, package and hand over to the USPS that Same Day or the Next Day, if you place your order after our scheduled pickup. We do not offer an expedited service since the USPS does not guarantee delivery time
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Q:  Why do you charge me sales tax when I do not live in the state of Indiana?
A:  Each state has stipulations on when a company must begin collecting Sales Tax. For example, after we receive 200 separate orders from your state...the threshold has been met and now we are required to collect taxes from you. If we did not have to....we would not.
 
Q:  I placed and order for your TryHeap + Stinging Nettle using the ShariRaye link...why did I not receive the 17% off that she promises?
A:  You are able to use one discount per order. Shopify will not allow 'doubling up' on discount codes.